Customer Relationship Management
CRM software consolidates customer information and documents into a single CRM database so business users can more easily access and manage it. The other main functions of this software include recording various customer interactions (over email, phone calls, social media or other channels, depending on system capabilities), automating various workflow processes such as tasks, calendars and alerts, and giving managers the ability to track performance and productivity based on information logged within the system.
User wise rights controlling
Services Call Tracking Option’s
Lead Creation, Monitoring, Allocation Assignment or Distribution
Marketing helps businesses to get more deals. It helps to get more business from current customers and make new ones too. So identifying the right customer is a biggest deal.
In this era of high competition, sales team need an efficient sales process to achieve big goals. It helps you to focus on right deals at right time and make more money by closing them in less time.
Generally 80% revenue comes from just 20% customers, so gratify them to grow your business. Nowadays, customers need more than the value of their money.